Delivery

General Delivery

We have three sections for delivery: 11:00A.M. to 1:00P.M./ 1:05P.M to 5:00P.M./5:05P.M. to 7:00P.M. Any request on specific delivery time please contact our customer service there might be an extra charge on delivery fee for remoted area.

Any changes for delivery date please inform us in the earliest time, we will need at least 7 days to ensure that we may supply the same type of flowers that you ordered. If there is a shortage of flowers, we will replace them with similar type of flower or higher value ones.

For urgent order, our daily cut off time is 3:00P.M. The earliest arrangement will be the next day after your transaction has been transferred and approved.

If there is black rainstorm warning, typhoon signal of No.8 of above is issued by the Hong Kong observatory, or other bad weather conditions or accidents which may affect the delivery of the goods, our team will promptly notify the customers & rearrange the delivery without any additional charges.

 

Make an order before 7 Days

Due to the seasonal nature of different types of flowers, we cannot ensure each type of flower will be in stock. There might be a possibility that some types of flower will not be in stock or available for pre-order. Please contact us and it is best to place an order at least 7 days prior for us to arrange your order. 

 

Delivery Fee & Area

 Our delivery service is limited to only in Hong Kong, China. Charges may vary according to different districts; from Hong Kong Dollar $140 (Hong Kong Island/Kowloon) to $170 (New Territories).

 If more than one order at the shipping location, an additional $50 shipping fee will be applied for second order and so on.

 Please note all the locations must be reachable by transportation. Some places where the delivery service is not covered are the following: Lots, warehouses, construction sites, country parks, forbidden zones, airport, PO Box and buildings without a lift.

 Remote Area: There will be an extra $200 HKD delivery charge or more for the following locations, however for other specific area the fee may vary. Please contact our customer service for more detail.

  • Hong Kong Island District: Pok Fu Lam Village, Peak Park, Big Wave Bay, Sai Wan Village, Tai Tam,
  • Kowloon: Lion Rock, Kan Shan, Container Terminal, Wong Shek Pier,and Kai Tak Cruise Terminal.
  • New Territory: Whitehead Headland, Whitehead Peninsula, Wu Kai Sha Tsui, Wu Kwai Sha Tsui,  Kam Tin, Pat Heung, Shek Kong, Tai Tong Village, Lau Fau Shan, Lung Kwu Tan, Lam Tsuen, Tai Mo Shan, Pat Sin Leng, Man Kam To, Mai Po, Lok Ma Chau, Sha Tau Kok, Ping Che , Blue Land, San Tin, Tung Ping Chau, Ping Shan, Hung Shui Kiu and Disneyland.
  • Islands: Shek O, Stonecutters Island, Cheung Chau, Lamma Island, Peng Chau

If there is a shortage, we will replace it with similar type of flowers or same/higher value of flower without any notification.